Question #1: What is Immediate (Urgent) Care?

Answer: Urgent Care is a specialty that focuses on acute non-life threatening illnesses such as ear infections, sinusitis, sore throat, bronchitis, pneumonia, dehydration, lacerations that require stitches, school and sports physicals, urinary tract infections, flu like symptoms, colds, rashes, bites, muscular pains...etc.


Question #2: Can I make appointments online?

Answer: Even though we are a walk-in clinic, you are still able to make online appointments by visiting the Contact Us page and entering your desired date and time.However, will deal as first come first serve. 


Question #3: Can I get my lab results?

Answer: Yes, but you must first ask a staff member for a consultation form.


Question #4: How long do I have to stay in the waiting room?

Answer: You will be given a tablet to fill out your information. The average wait time after filling out your information is around 5 - 10 minutes.

Question #5: Is my insuraunce accepted?

Answer: Visit our Information for Patients page, we accept most health plans. Please call our office for the most up to date list. We also accept cash, Visa, and Master Card.


Question #6: What should I bring with me on my visit.

Answer: You must provide a valid driver's license or ID, along with your insurance policy.

Question #7: Do you refer patients to specialists?

Answer: Yes, we can handle immediately urgent problems such as sprains, fractures, lacerations, vomiting and diarrhea and refer patients to the appropriate specialist as needed. We have a network of specialists who we work closely with and will make evey effort to see our patients within 24-48 hrs depending on the need.




Contact Us

Prime Immediate Care
9280 Highway Suite E
Douglasville, Ga  30134


Phone: (770)635-8163 

Fax: (770)635-8254




Or use our contact form.


Visiting Hours (walk-in clinic, no need for appoitment)

Monday-Friday: 8:00 a.m. - 7:00 p.m.

Saturday: 10:00 a.m. - 6:00 p.m.


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